Question 1

How long does delivery take?

Accepted Answer

Standard delivery is 2–5 business days across Bangladesh. Dhaka orders usually arrive within 1–2 days. Flat ৳80 shipping on all orders.

Question 2

Do you really support cash on delivery?

Accepted Answer

Yes — cash on delivery is available for every order, everywhere in the country. You only pay when the parcel is in your hands.

Question 3

How can I be sure the product is authentic?

Accepted Answer

We source directly from authorized distributors and inspect every item before dispatch. Products come sealed in their original packaging with full authenticity marks.

Question 4

What is your return policy?

Accepted Answer

Unopened items in original condition can be returned within 7 days for a full refund or exchange.

Question 5

Which payment methods do you accept?

Accepted Answer

Cash on delivery plus bKash and Nagad for prepaid orders. You'll see all available options at checkout.

Question 6

Do you deliver outside Dhaka?

Accepted Answer

We deliver to all 64 districts across Bangladesh via trusted couriers. Rural and remote areas are covered.